I am a registered sole trader providing editorial services to authors and publishers. I also write books. My web address is www.racheljrowlands.com. I’m represented by Thérèse Coen at Hardman & Swainson.
This privacy policy outlines the way I make use of and protect any information you provide.
Last updated on 9th June 2021.
The types of data I collect
- Name.
- Email address.
- Contact postal address.
- Information relating to your enquiry or your project if you become a client, such as word count, genre, title of project, pen name and so on.
- Technical details, including your IP address and WordPress.com ID and username.
I do not use personal data for marketing or promotional purposes without your consent.
Why I collect data and how I use it
- To send you my email newsletter if you’re a subscriber. You will only receive emails you have signed up to receive.
- To respond to your requests for information (such as scheduling and booking editorial services).
- To enable certain functions on this website.
- To contact you during an ongoing editing project or conversation.
- For accounting and tax purposes.
- To record your agreement with the terms and conditions of my services.
- To track views and website data.
How I collect data
- Contact form (Caldera Forms).
- Email (via Bluehost).
- Newsletter signup form (MailPoet). Here is their privacy notice. MailPoet sends newsletter emails via the MailPoet sending service.
- Jetpack (website statistics). You can view a complete list of recorded activities here.
- WordPress and Automattic (website statistics).
Data protection
- I do not share data with third parties without permission or unless I am required to do so by law.
- I do not sell, lease, or distribute personal information unless compelled by law to do so.
How I store data
- Krysta is my website host. Here is their privacy policy.
- Bluehost is the host for my domain name. Bluehost is password protected and has an SSL certificate for improved security. Here is BlueHost’s privacy policy.
- WordPress is my website creation tool/content management system. Here is WordPress’s privacy policy.
- I retain contact form submissions for a period of two months for customer service purposes.
- Editorial project files are stored on a password-protected computer only accessible by myself.
- Editorial project emails are stored on a password-protected computer and email only accessible by myself.
- Editorial project files are regularly backed up to an external hard drive, stored in a secure location.
- Dropbox, a cloud-based file management system, is used for backup storage. It is protected by a password and registered with EU–US Privacy Shield.
- iCloud, a cloud-based file management system, is used for backup storage/reading your work on an iPad. Read about iCloud security and view Apple’s privacy policy here.
- PayPal transactions for my services are subject to PayPal’s privacy policy; your data will only be used for invoicing, tax, and accounting purposes.
- Wave is used to send and generate invoices. Wave’s privacy policy can be found here here. They also have a security policy.
- MailPoet stores information you provided when signing up for my newsletter (name and email) and logs the IP address to prevent abuse of the system. MailPoet sends newsletter emails via the MailPoet sending service. This service tracks openings and clicks on emails. The information is used to improve newsletter content. No identifiable information is otherwise tracked outside this website, other than the email address.
Cookies
Jetpack (my analytics tool to track website views) uses cookies to function smoothly. Here’s some information on these cookies.
If you leave a comment you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit a WordPress login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, several cookies are set up to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Comments
When visitors leave comments on the site, data shown in the comments form is collected, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Embedded content
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long I keep your data
- As many customers/clients work with me more than once, I do not delete data such as names and email addresses unless specifically asked to do so.
- HMRC requires me to keep records of data for at least 5 years after the 31 January submission deadline for the relevant tax year.
You have the right to ask me to delete or amend your records or data and can do so by emailing me at rachel@racheljrowlands.com. You can also write to me at Rachel Rowlands / Rachel Rowlands, Editor & Writer
Unit 26244, PO Box 4336, Manchester, M61 0BW.