I am a registered sole trader offering editorial services such as copy/line editing, proofreading, and manuscript evaluations. My web address is www.racheljrowlands.com. I also write and I’m represented by Thérèse Coen at Hardman & Swainson.
This privacy policy outlines the way I make use of and protect any information you provide.
Last updated on 21 June 2019.
The types of data I collect
- Name.
- Email address.
- Postal address (if applicable/if you become a client).
- Information relating to your enquiry or project, such as word count, genre, title of the project, and so on.
- Technical details which may include your IP addresses and WordPress.com ID and username.
I do not use personal data for marketing or promotional purposes without your consent.
Why I collect data and how I use it
- To respond to your requests for information about my editorial services.
- To enable certain functions on this website.
- To contact you during an ongoing editing project.
- For accounting and tax purposes if you become a client.
- To record your agreement with the terms and conditions of my services.
- To track views and website data for business purposes.
How I collect and store data
- Contact form (Caldera Forms).
- Email (via Bluehost).
- Website stats via Jetpack. You can view a complete list of recorded activities here.
- Website stats via WordPress and Automattic.
Data protection
- I do not share data with third parties without permission or unless I am required to do so by law.
- I do not sell, lease, or distribute personal information unless compelled by law to do so.
Data storage and tools
- Bluehost is my web host. It is password protected and has an SSL certificate. View BlueHost’s privacy policy.
- WordPress is my website creation tool/content management system. View WordPress’s privacy policy.
- I retain contact form submissions for a period of two months for customer service purposes.
- Project files are stored on a password-protected computer only accessible by myself.
- Project-related emails are stored on a password-protected computer and email address only accessible by myself.
- Files are regularly backed up to an external hard drive, stored in a secure location.
- Dropbox, a cloud-based file management system, may be used for backup storage. It is protected by a password and registered with EU–US Privacy Shield.
- iCloud, a cloud-based file management system, may be used for backup storage/reading your work on an iPad. Read about iCloud security and view Apple’s privacy policy here.
- PayPal transactions for my editing services are subject to PayPal’s privacy policy; your data will only be used for invoicing, tax, and accounting purposes.
- Wave. I use this to send invoices if you choose to pay for editing by bank transfer. Wave’s privacy policy can be found here here. They also have a security policy.
Cookies
Jetpack (my analytics tool to track website views) uses cookies to function smoothly. Here’s some information on these cookies.
If you leave a comment you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit a WordPress login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, several cookies are set up to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Comments
When visitors leave comments on the site, data shown in the comments form is collected, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Embedded content
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long I keep your data
- As many customers/clients work with me more than once, I do not delete data such as names and email addresses unless specifically asked to do so.
- HMRC requires me to keep records of data for at least 5 years after the 31 January submission deadline for the relevant tax year.
You have the right to ask me to delete or amend your records or data and can do so by emailing me at rachel@racheljrowlands.com.