I am a registered sole trader offering editorial services such as copy/line editing, proofreading, and manuscript evaluations. My web address is www.racheljrowlands.com. I also write and I’m represented by Thérèse Coen at Hardman & Swainson.
Last updated on 21 June 2019.
The types of data I collect
- Email address.
- Postal address (if applicable/if you become a client).
- Information relating to your enquiry or project, such as word count, genre, title of the project, and so on.
- Technical details which may include your IP addresses and WordPress.com ID and username.
I do not use personal data for marketing or promotional purposes without your consent.
Why I collect data and how I use it
- To respond to your requests for information about my editorial services.
- To enable certain functions on this website.
- To contact you during an ongoing editing project.
- For accounting and tax purposes if you become a client.
- To record your agreement with the terms and conditions of my services.
- To track views and website data for business purposes.
How I collect and store data
- Contact form (Caldera Forms).
- Email (via Bluehost).
- Website stats via Jetpack. You can view a complete list of recorded activities here.
- Website stats via WordPress and Automattic.
- I do not share data with third parties without permission or unless I am required to do so by law.
- I do not sell, lease, or distribute personal information unless compelled by law to do so.
Data storage and tools
- I retain contact form submissions for a period of two months for customer service purposes.
- Project files are stored on a password-protected computer only accessible by myself.
- Project-related emails are stored on a password-protected computer and email address only accessible by myself.
- Files are regularly backed up to an external hard drive, stored in a secure location.
- Dropbox, a cloud-based file management system, may be used for backup storage. It is protected by a password and registered with EU–US Privacy Shield.
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How long I keep your data
- As many customers/clients work with me more than once, I do not delete data such as names and email addresses unless specifically asked to do so.
- HMRC requires me to keep records of data for at least 5 years after the 31 January submission deadline for the relevant tax year.
You have the right to ask me to delete or amend your records or data and can do so by emailing me at email@example.com.